Office Policies

Office hours

The office hours of the doctor may vary depending on the doctor’s schedule. Please ask our office personnel for more information.

Making an Appointment

Office visits are by appointment only. For scheduling appointments, messages and questions you may have regarding your skin problem, your treatment, procedures or billing issues, please call +91 9004671379   Monday through Friday between 12 noon and 5:00 p.m. or complete an online appointment request form .

First Visit

Please arrive 15 minutes early to sign in and avoid delay in consulting the doctor for the benefit of self as well as fellow patients. If another doctor has referred you, please indicate his or her name and address so a report can be sent.

Please bring with you the list of all prescription and non-prescription medicines you have been using for your skin and other health conditions, your previous prescription by The Esthetic clinic if any, and bills issued to you for treatment at our clinic if any.

Please note

  • All co-pays, deductibles, co-insurance, payments are due at the time of your visit.
  • If there are extenuating circumstances, please speak to the office manager about possible payment adjustments.
  • To cancel an appointment for a consult or a procedure, you must give a 24 hour prior notice. If you miss three or more appointments without prior valid notice, you will not be given future appointments without the doctor’s permission to do so.
  • If you are more than 30 minutes late for your appointment, you will have to schedule it for another day. Please inform the office manager appropriately in case of delay in reaching the clinic to avoid cancellation of your appointment for the day. However, in that case, the consultation may or may not happen subject to availability of the doctor beyond consulting hours.
  • Prescription refills- No refills will be given to patients who have not been seen in the last 1 year.
  • Please handle your prescriptions carefully. If re-prescription is requested in case of loss of prescription or misplacement etc. a re-prescription fee of Rs. 200 will be charged.
  • Queries posted through website will be answered within 3 working days.
  • There is no follow up consultation fees charged if the follow–up visit is within 10 days of the previous visit.

About Dr. Rinky Kapoor

Dr. Rinky Kapoor- Best Dermatologists in Mumbai, India

Dr. Rinky Kapoor, Co-founder of The Esthetic Clinics, is one of the best dermatologists in the world & currently practices in Mumbai, India. Dr. Rinky Kapoor is a Consultant Cosmetic Dermatologist, Cosmetologist & Trichologist at S L Raheja Fortis Hospital, Mumbai, India. Dr. Kapoor is trained at the National Skin Centre, Singapore & at Stanford University, USA. A celebrity skin doctor, Dr. Rinky Kapoor has won many honors such as “Best Dermatologist in Mumbai”, “Most Valuable & Admired Cosmetic Dermatologist in India” & “Best Dermatologist in India”, etc for her expert dermatology care, affordable & reliable skin care, hair care & nail care Read more

Expertise In

• Skin diseases
• Sexually transmitted diseases
• Hair disorders
• Nail disorders
• Cosmetic skin treatments
• Skin surgeries
• Laser skin treatments

Find Us on Facebook

Get In Touch
close slider